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Dell · XPS · 2020

Dell XPS 13 9300 / 9310 repair

Keyboard, charging port, SSD upgrade and motherboard repair for the Dell XPS 13 9300 / 9310 (2020) in Monterrey. Professional diagnosis and a written warranty.

Illustration Dell XPS 13 9300 / 9310 2020
Repairs for this model

What's wrong with your Dell XPS 13 9300 / 9310?

Keyboard replacement Dell XPS 13 9300 / 9310

Keyboard replacement Dell XPS 13 9300 / 9310

Common symptoms

  • Keys that don't respond or repeat
  • Broken, loose or sticky keys after a spill
  • Backlight off or flickering
  • Typing the wrong characters

How we fix it

We fit a new keyboard compatible with the Dell XPS 13 9300 / 9310 (2020), in your preferred layout when available. We check the backlight and flex cable before closing the laptop.

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Charging port / Power jack Dell XPS 13 9300 / 9310

Charging port / Power jack Dell XPS 13 9300 / 9310

Common symptoms

  • Won't charge, or only charges with the cable at an angle
  • The connector is loose or pushed in
  • Sparks, heat or a smell from the port
  • Battery stuck at 0%

How we fix it

We measure the power input and charging circuit of the Dell XPS 13 9300 / 9310. We replace the DC power jack and, if needed, the charging controller chip on the motherboard.

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HDD → SSD upgrade Dell XPS 13 9300 / 9310

HDD → SSD upgrade Dell XPS 13 9300 / 9310

Common symptoms

  • Slow start-up and apps that take ages to open
  • Full disk or bad sectors
  • Clicking noise or the system freezes
  • You want more space (1 TB or 2 TB)

How we fix it

We install an NVMe M.2 SSD (or a 2.5-inch SATA SSD if your Dell XPS 13 9300 / 9310 has a drive bay) and clone your system and files with no data loss. We also check for a free slot for a second drive.

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Motherboard repair Dell XPS 13 9300 / 9310

Motherboard repair Dell XPS 13 9300 / 9310

Common symptoms

  • Won't turn on, no video or black screen
  • Liquid damage or corrosion
  • Shuts down from overheating
  • Short circuit after a power surge

How we fix it

We repair the Dell XPS 13 9300 / 9310 motherboard at component level: micro-soldering, MOSFETs, power controllers and the CPU and chipset circuits. We use an oscilloscope, a thermal camera and schematics, and only suggest replacing the board if it can't be repaired.

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Device details

BrandDell
LineXPS
ModelXPS 13 9300 / 9310
Year2020
TypeLaptop

Is your device a variant of this model? We repair it too: send us a photo of the bottom label on WhatsApp.

Our process

  1. 1

    Drop-off

    We log your device and the fault it shows.

  2. 2

    Diagnosis

    Technical inspection and a clear quote before any repair.

  3. 3

    Repair

    We only proceed with your approval, using quality parts.

  4. 4

    Pickup with warranty

    Final testing and a written warranty.

Device acting up? Get a free quote

Professional diagnosis, a clear price before any repair and a written warranty.